Customer Agreement Sports Payment Solution

1.  About the Customer Agreement

1.1  Parties to the agreement

This is an agreement between you, the user of the Sports Payment Solution (also known as Buypass Payment Services), and Buypass Payment AS (organization number 980932753), a subsidiary of Buypass AS, referred to as Buypass Payment.

Buypass Payment AS
Gullhaug Torg 2D
0484 Oslo, Norway
Phone: 22 70 13 00
Email: kundeservice@buypass.no
 

1.2  Scope of Agreement

The agreement is about acquiring and using the Sports Payment Solution. Refer to point 2 for the use of Buypass Payment Services.
 

1.3  Customer Relationship

Using the Sports Payment Solution requires a Sports ID. The Sports ID is a simple and secure login for Norwegian sports provided by the Norwegian Olympic and Paralympic Committee and Confederation of Sports (NIF) in collaboration with Buypass. The customer relationship for Sports Payment is established when you register for the Sports ID, which you do through NIF's website. NIF is the data controller, and Buypass AS is the data processor for the information processed with the Sports ID. Everything about right of access, right to rectification, sharing, and deletion of information can be found in NIF's privacy policy.

Following the Anti-Money Laundering Regulations, you must answer whether you are a politically exposed person for using payment services. If you answer affirmative, you must complete an extra authentication with BankID.
 

1.4  Acceptance of the Agreement

By agreeing to this Customer Agreement, you permit Buypass Payment to collect, store, and process your personal information and information regarding your use of Buypass Payment Services.
 

2.  Buypass Payment Services 

2.1  Regulations and Licensing

Buypass Payment offers payment services to Merchants, such as sports clubs, associations, and other clubs. The service operates under an electronic money structure regulated by the Financial Institutions Act (§ 2-4, second paragraph) 
 

2.2  About the Electronic Money Account

An electronic money account will be created for you upon establishing a customer relationship. This account can be used to purchase goods and services at Merchants. Essentially, the money you spend will be transferred through your electronic money account before being received by the Merchant. This transaction is typically done in a single transaction, leaving no balance on your account.

If there is an incorrect debit or credit to your electronic money account, Buypass Payment is responsible for correcting the error by adjusting your account. In case of any issues, Buypass Payment can suspend payment services immediately and set a specific date to transfer the outstanding electronic money to the bank account of the rightful owner.
 

2.3  Payment Methods

Payment can be made with Visa/MasterCard, Vipps, invoice, eInvoice, and Avtalegiro.

2.3.1   Payment Cards – Visa/MasterCard

Buypass Payment is approved according to the card companies' data security standard PCI DSS (Payment Card Industry Data Security Standard). This standard imposes extensive requirements on the data security surrounding the handling of transactions and the storage and use of card information.

You can store a payment card to be used for later payments on NIF´s or other merchant’s websites/services that accept the use of the Sports Payment Solution. Buypass Payment processes card transactions concerning the purchase and redemption of electronic value. We need the card number, the payment card's expiration date, and the CVC/CVV code to complete a card transaction. 

Following privacy legislation, we keep your card number and other data confidential and encrypted. You have the option to delete your stored card information at any time.

2.3.2   Digital Invoice

Buypass Payment sends invoices to your online bank on behalf of Merchants. You can receive the invoice via email, eInvoice, or Avtalegiro.

eInvoice and Avtalegiro are electronic invoice services where you, as the recipient of an invoice, can have it delivered directly to your online bank. You activate the services in your online bank. You must accept eInvoice in the online bank for it to be paid, while Avtalegiro is paid automatically. It is up to our Merchants whether they want to offer digital invoices and whether they are delivered to the online bank.
 

2.4  Processing and Storage of Payment Information

Buypass Payment is the data controller for stored payment cards and answers on whether you are a Politically Exposed Person. It processes and stores this data to fulfil the agreement with you and satisfy the requirements of the Anti-Money Laundering regulations.

When you use the payment solution, we collect and process information in accordance with applicable regulations as long as this agreement is in effect. We are obliged to store information about you for a period after the customer relationship is terminated. After this, we will delete the data.
 

2.5  Limitations of Liability

Buypass Payments' liability for using payment services is limited to the actual payment transactions from when they are received in Buypass Payments' systems. Disputes about purchasing goods or services from Merchants, complaints, refunds, or similar does not involve Buypass Payment. Information stored in error logs or transaction logs shall be considered binding evidence for the matters it concerns. 

When you use the Sports Payment Services regulated in this agreement at a Merchant that accepts this, Buypass Payment is not responsible for the information collected, stored, and processed by the Merchant. The merchant's terms and conditions regulate this by applicable data protection regulations. 

Should an extraordinary situation occur beyond the parties' control, considered as Force Majeure according to ordinary sales law, making it impossible for one or both parties to fulfil one or more obligations under this agreement, the affected obligations will be suspended for the duration of the extraordinary situation. 

3.  Change of Terms in this Agreement

An updated agreement will be posted on Buypass' website at least 15 days before the change(s) take effect. You must terminate the contract if you do not wish to accept the amended terms. Contact NIF customer service for assistance.
 

4.  Disputes

In the event of a disagreement between the parties regarding the interpretation or legal effects of this agreement or the services, the parties may attempt to resolve the dispute between themselves. If this is not successful, disputes regarding payment services shall be submitted to the Financial Complaints Board. The parties may take the dispute to court if no agreement is reached.
 

5.  Duration and Termination

The customer relationship lasts until one of the parties terminates the agreement or is terminated due to a change in status in the National Population Register. 

If you, as a customer, violate the terms of the agreement, Buypass Payment can terminate the contract immediately. Buypass Payment may also suspend certain services in the agreement. Identity theft and document forgery or attempts at this are considered a substantial breach and may result in a police report. 

Upon termination of the agreement, the Sports ID is immediately blocked. 

The parties' obligations cease upon termination of the agreement. However, Buypass Payments' obligations related to the storage and processing of personal information apply as specified in this agreement (point 2.4) and in Norwegian law.
 

6.  Privacy Policy

Here you will find Buypass Privacy Policy.
 

7.  Buypass Contact Information

If you have any questions related to this agreement or anything else you are wondering about, feel free to contact us at:

Buypass Customer Service, email: kundeservice@buypass.no

Buypass' website: https://www.buypass.com